|
Support
Plans |
| Basic |
- Includes email, fax, and phone support
- Guaranteed response within 48 hours
- Pay for only what you need. Select the number of incidents you
will need from the list below:
| # of Incidents per year |
Cost per Year |
| 10 |
$875 |
| 20 |
$1250 |
| 30 |
$1500 |
|
|
| Corporate |
- Includes email, fax, and phone support
- Guaranteed response within 24 hours
- On-site support****
- Pay for only what you need. Select the number of incidents you
will need from the list below:
| # of Incidents per year |
Cost per Year |
Waiting Period for
On-Site Support |
| 50 |
$2000 |
4 days |
| 75 |
$2500 |
3 days |
| 100 |
$3000 |
2 days |
**** (Continental US Only) Each on-site visit requires that the client pay all traveling expenses and $250 a
day.
|
|
| Premier |
- Includes email, fax, and phone support
- Guaranteed response within 24 hours
- Next day On-site support guaranteed****
- Stop counting you incidents! With Premier Support you get an
unlimited number of incidents.
| # of Incidents per year |
Cost per Year |
Waiting Period for
On-Site Support |
**** (Continental US Only) Each on-site visit requires that the client pay all traveling expenses and $250 a
day
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